Shared scans produce different results

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I have a scan I shared with a trading partner, but we are getting different results. The shared scan does not appear to get all the same alerts as I do. Is there a reason for this? If I get 5 alerts for the day, he may only receive three of those. Thanks in advance.

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Posted by (Questions: 5, Answers: 1)
Asked on February 4, 2021 4:42 am
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I can think of no reason for this so you will need to contact TD Ameritrade support to identify the cause.

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Posted by (Questions: 37, Answers: 4118)
Answered on February 4, 2021 8:43 am
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I did contact them and they said the problem is on their end. They are trying to get a fix by end of the month.
( at February 4, 2021 8:34 pm)
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